Processes and IT are important in the world of finance, as personnel (organisational processes) and IT expenses account for approx. 70-80% of the costs incurred by financial companies. These days, automation with the aim of cost reduction is practically only ever achieved with intensive IT operations. Outsourcing requires defined processes and appropriate IT resources.
German: Prozesse und IT (643)
Source: SFO D15 2010 m. e. E., 24.04.2010
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